Ordering

• How to place an order?
• How do I cancel or change order?
• How do I exchange an order?
• How do I return an order？

Inventory

• Why can’t find this item?

Payments, Privacy and Security

• Which payment methods do you accept?
• What is your privacy policy?

Shipping

• What kind of shipping method do you provide?
• How long it will take for each shipping method to arrive me?
• How much is the shipping fee?

Products

• How can I check the quality of the items you are selling?
• What is the return policy?

Our Policy

• What is your Replacement and Refund Policy?
• How about Import and tax duty?
• How about Cancellation of Orders?

Ordering

How to place an order?
Click to visit the products detail page, choose the size and quantity you want to order, and then click the “add to cart button”, you will see the item(s) in your shopping cart, follow the steps to choose shipping method and checkout with available payment method.
If you have any trouble to place an order, please feel free to contact us.

How do I cancel or change order?
You can cancel or change your order in 24 hours after you place it. Usually 99% orders will be shipped in 24 hours, if you want to cancel or change your order, please contact us as early as you can. If your order was shipped out before your contacts,  then we could not be able to cancel or change your order, I hope you can understand it.

How do I exchange or return an order?
We want you to enjoy your shopping with us, but if something wasn’t right, just let us know. Returns and Exchanges are always available on items that have not been customized.
No Hassles - Our top priority is to provide the best possible service, and that is why we want to have the best return policy available. If for any reason you are not satisfied with your purchase, you may return the item in 7days for a refund or exchange. Returns must include a receipt and the items must be in original condition, including tags and labels. Once we receive the returned merchandise, we will credit your account within 10 business days or make the exchange as you request. Shipping charges are not included in the refunded price.

Inventory

Why can’t I find this item?
If you can’t find the item by searching, Please follow the team category to find it steply, sometimes you can’t search the right item with an improper word or Phrase.
If the items you wanna buy is not showed on our online shop, you can contact us freely, we will check it for you in no time.

Payments, Privacy and Security

Which payment methods do you accept?
To protect our customer’s interest and privacy, we just accept Visa, Master Card, JCB etc, If you want to send your payment in other methods , please contact us.
For your security we use a highly secured ordering processor with our own secure certificate issued by GeoTrust. Your order is transmitted over a 128bit SSL encrypted server to ensure the privacy of your online purchase.  

What is your privacy policy?

Protecting your privacy is important to yoursjersey.com. It is always your choice whether to provide personal information through the Web site. Any personal information you provide will be treated with care, and subject to this policy, will not be used or disclosed in ways to which you have not consented.

Shipping

• What kind of shipping method do you provide?
• How long it will take for each shipping method to arrive me?
• How much is the shipping fee?

This is the shipping methods cost and estimate time below down:

Please note that the shipping time excludes weekends, holidays and 24-48 hours local processing time.

Products

How can I check the quality of the items you are selling?
All items we sell are top quality guaranteed, if you have any question about the items you interest in, please contact us to ask for more detail images of it, we will strike to help you well.

What is the return policy?
Item must be returned within: 7 Days
Refund will be given as: Money Back
Return shipping will be paid by: Buyer
Return policy details: Returner must pay return shipping charges. Item must be in Unused original condition with tags still attached.

Our Policy

What is your Replacement and Refund Policy?
You may request for a replacement or a refund if you receive damaged products, or if you do not receive your order within 30 days. If you receive defective or damaged products, we will either replace it with a new shipment or refund you.

How about Import and tax duty?

Import tax and duty is not included in price.In yourjersey expereience 99.99% orders are duty free,you don't have to worry about the tax much more.If you have any question about it,please contact us get more information.

How about Cancellation of Orders?

We reserve the right to reject an order. It can be due to, but not limited to, the followings:

• The product you ordered is out of stock
• We are unable to confirm your payment
• The identification of a pricing or product description error
• We identity substantial risks of shipping loss at the destination